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Terms of service

TERMS OF SERVICE — MONARCH

OVERVIEW

Welcome to Monarch. The terms “we”, “us” and “our” refer to Monarch. Monarch operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”).

Our store is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 — ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be asked to provide certain information such as:

  • Email address

  • Billing information

  • Payment details

  • Shipping information

You represent and warrant that all information you provide is correct, current, and complete, and that you have all necessary rights to provide this information.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

You may not transfer, sell, assign, or license your account to another person.

SECTION 2 — OUR PRODUCTS

We have made every effort to accurately display our products within our online store.

However:

  • Colors may vary depending on device screens and display settings

  • Product appearance may differ slightly from images shown

We do not guarantee that the product you receive will appear exactly the same as shown on your device.

All product descriptions are subject to change at any time without notice at our sole discretion.

We reserve the right to:

  • Discontinue products at any time

  • Limit product quantities

  • Restrict sales by person, region, or jurisdiction

SECTION 3 — ORDERS

When you place an order, you are making an offer to purchase.

Monarch reserves the right to accept or decline any order at its discretion.

Your order is not accepted until we confirm acceptance and payment has been successfully processed.

Please review your order carefully before submitting it. Once an order is accepted, we may not be able to accommodate cancellation requests.

If we cancel or modify an order, we will attempt to notify you via:

  • Email

  • Billing address

  • Phone number provided at checkout

All purchases are subject to our Refund Policy.

You represent that purchases are made for personal use only and not for resale or export.

SECTION 4 — PRICES AND BILLING

Prices, discounts, and promotions may change without notice.

The price charged will be the price displayed at the time the order is placed, confirmed in your order confirmation email.

Unless otherwise stated, prices do not include:

  • Taxes

  • Shipping fees

  • Customs duties

  • Import charges

Prices on our website may differ from those offered by third-party retailers.

You agree to provide accurate and complete billing information and update your account details as needed to complete transactions.

You represent that:

  1. The credit card information provided is accurate

  2. You are authorized to use the payment method

  3. Charges will be honored by your payment provider

  4. You will pay all applicable charges, including shipping and taxes

SECTION 5 — SHIPPING AND DELIVERY

All delivery times are estimates only and are not guaranteed.

Monarch is not responsible for delays caused by:

  • Shipping carriers

  • Customs processing

  • Weather conditions

  • Events beyond our control

Once products are transferred to the shipping carrier, risk of loss transfers to the customer.

SECTION 6 — INTELLECTUAL PROPERTY

All content within the Services including:

  • Trademarks

  • Branding

  • Logos

  • Text

  • Images

  • Graphics

  • Videos

  • Product designs

are owned by Monarch, its affiliates, or licensors and are protected by intellectual property laws.

You may use our Services for personal and non-commercial purposes only.

You may not:

  • Reproduce

  • Copy

  • Distribute

  • Modify

  • Resell

  • Publicly display

any materials without written permission.

All rights not expressly granted are reserved by Clara Whitmore.

SECTION 7 — OPTIONAL TOOLS

Our Services may provide access to third-party tools which we do not control or monitor.

These tools are provided “as is” and “as available” without warranties or endorsements.

Your use of third-party tools is entirely at your own risk.

SECTION 8 — THIRD-PARTY LINKS

Our Services may contain links to third-party websites.

We are not responsible for the content or accuracy of third-party sites and assume no liability for any damages related to their use.

You access third-party websites at your own risk.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

Monarch's store is powered by Shopify, which provides the technology platform that allows us to sell our products.

However, all purchases are made directly with Monarch, not Shopify.

Shopify is not responsible for any aspect of the transactions between you and Monarch.

SECTION 10 — PRIVACY POLICY

All personal information collected through the Services is subject to our Privacy Policy.

Because our store is hosted by Shopify, Shopify may also collect and process certain data to provide and improve the Services.

SECTION 11 — FEEDBACK

If you submit feedback such as:

  • Reviews

  • Suggestions

  • Ideas

  • Comments

you grant Clara Whitmore a perpetual, royalty-free license to use, reproduce, publish, or distribute such feedback.

We are under no obligation to compensate or respond to feedback submissions.

SECTION 12 — ERRORS AND OMISSIONS

Occasionally our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, shipping costs, or availability.

We reserve the right to:

  • Correct errors

  • Update information

  • Cancel orders if necessary

without prior notice.

SECTION 13 — PROHIBITED USES

You may not use the Services for:

  • Illegal activities

  • Fraud or misleading information

  • Harassment or abuse

  • Intellectual property violations

  • Spamming or malicious code

  • Data scraping or hacking

Violation of these rules may result in account suspension or termination.

SECTION 14 — TERMINATION

We may terminate your access to the Services at any time without notice if you violate these Terms.

You remain responsible for any outstanding payments prior to termination.

SECTION 15 — DISCLAIMER OF WARRANTIES

The Services and products are provided “as is” and “as available” without warranties of any kind.

We do not guarantee that the Services will be uninterrupted, secure, or error-free.

SECTION 16 — LIMITATION OF LIABILITY

To the fullest extent permitted by law, Clara Whitmore shall not be liable for any indirect, incidental, or consequential damages, including lost profits or lost data arising from the use of our Services or products.

SECTION 17 — INDEMNIFICATION

You agree to indemnify and hold harmless Clara Whitmore, its affiliates, employees, and partners from any claims arising from your violation of these Terms.

SECTION 18 — SEVERABILITY

If any provision of these Terms is deemed unenforceable, the remaining provisions shall remain in effect.

SECTION 19 — ENTIRE AGREEMENT

These Terms of Service constitute the entire agreement between you and Clara Whitmore regarding the Services.

SECTION 20 — ASSIGNMENT

You may not transfer your rights under these Terms without our written consent.

Clara Whitmore may transfer its rights without notice.

SECTION 21 — GOVERNING LAW

These Terms are governed by the laws of the jurisdiction in which Clara Whitmore operates.

SECTION 22 — HEADINGS

Section headings are included for convenience only and do not affect the interpretation of these Terms.

SECTION 23 — CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time.

Continued use of our Services after changes are posted constitutes acceptance of the revised Terms.

SECTION 24 — CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

support@monarchlvx.com